The following section describes the packing process within SuiteWM.

Pack Options

SuiteWM packing features allow the operation to perform a 100% inspection/verification of picked orders (if desired), as well as define, document, and prepare containers/packages for shipment. If the operation does not wish to perform a 100% item pack verification, a configurable system setting will direct SuiteWM to skip this step and move directly into finalizing all containers/packages to ship.

SuiteWM packing also allows the operator to define or change the container/package type being packed. If picking is performed into a reusable tote, then the container size/type must be defined during packing. Alternatively, if picking is configured to direct picks into the final ship container/package (and the container/package type is then defined during picking), the packing process will provide a last opportunity to verify or change this container/package type before the container is shipped. SuiteWM container types are predefined in the master data setup with length, width, height, and tare weight established so that these values never need to be entered during the shipping process.

Operations & Usage

Packing Containers

The first step in the packing process is to enter or scan the container to be packed. This container may be all or part of a fulfillment order. The container ID entered/scanned may be a reusable tote (or other reusable container) barcode, or a final shipment container barcode defined and applied during picking (see Picking).


If the container is a reusable tote, SuiteWM will prompt the operator to enter/scan the FINAL container ID to be used. This ID will be used to control the flow of this package to and through the shipping process.


Next, the operator will verify and/or change the container/package type. Like all elements in SuiteWM, any new values will auto-populate if the operator begins to enter a few characters. Or alternatively and preferably, the operator can scan a container type barcode defined at the pack station on a placard to capture the container/package type to be used for shipment. These container type IDs are defined in the SuiteWM List of Values setup (see Administration).


If Item Verification is enabled, SuiteWM will then successively prompt the operator to scan an item in the container/package being packed until all items are verified as packed in the container. At any time, the operator can create a new container/package, and pack into that new container/package. At any time operator can refer to a real time display in SuiteWM which displays what is remaining to be packed/verify at all times.

If the quantity picked is greater than quantity one, SuiteWM will prompt the operator for the quantity present in the container, rather than asking the operator to scan each unit. However if the quantity expected (picked) is just quantity one, the initial scan will verify that item.

If any order or item attributes need to be captured during packing (defined by configuration settings in SuiteWM), the operator will be prompted to capture each attribute required.


Once packing is complete, SuiteWM will check the configuration rules for pack list printing for that container. If a pack list is required, it will be generated and printed at that time.

If Item Verification is disabled, SuiteWM will not require a scan of each item to be packed and alternatively will immediately perform all necessary post-pack processes defined (such as printing a Pack List) and then either:

  • Allow the operator to proceed packing the next container, or
  • Initiate shipment processing for the current container if the Integrated Pack/Ship is enabled.

Inspecting Containers

At any time, an operator can Inspect an inventory container, whether it is staged for shipment, being packed, being received, or in inventory. This is designed as a high-speed scanning option which only provides feedback to an operator when a incorrect item is found in a container. This way, the operator can continuously scan containers and items, and as long as no “alert” is fired, it indicates that all item(s) scanned belong in the container scanned.


This feature can be very effective option to facilitate matching of printed SSCC-18 labels for retail compliance to full cartons previously picked. Specifically, if SSCC-18 labels must be generated after packing, and a variety of full cartons have been picked, this feature will help verify that the proper label (with SSCC-18 barcode) is placed on the proper carton.

To start this feature, the operator will select “Begin Inspection” from the Packing page. At this stage, the operator will simply scan a Container ID which requires inspection. SuiteWM will display the content of that container on the page.


The operator will then scan one of many Item IDs list on (or in) that container. Like all Item scans, any alias such as the UPC, GTIN, Vendor Code, etc may be scanned. As noted above, there is no “positive” confirmation of the result; rather, SuiteWM will only “alert” the operator if a mismatch is detected (incorrect item in container or a bad container ID). At any time, an operator can scan a new container and or an additional item in the current container item without ever having to read the screen or switch to another page.